Out-of-hours Customer Care

Instant, Intelligent & Fully Automated Support Handling for Modern Businesses.

A problem you know well, but haven't fully solved yet

Every day, dozens of customers call your shop or office outside business hours. They hear a voicemail. They hang up. And most of the time, they don’t call back.

For years, the only alternative to being physically present has been the classic recorded message—cold, impersonal, ineffective. Your customer leaves a message, if they bother at all, and you find out the next morning with no context, no details, and often too late to act.

Sound familiar? Here’s what you’re up against:
Opportunities lost in silence
No filtering, no prioritisation
Zero structured information
Your professional image at risk
Around-the-clock staff is out of reach
The result: every missed call outside business hours is a lost relationship, missed revenue, and an opportunity someone else will take instead of you.

Your AI agent. Always available. Never tired.

Imagine having a team member who answers your phone every evening, every weekend, every public holiday—with the same professionalism and knowledge you would bring yourself. Not a voicemail system. A real conversational agent, trained on your business, capable of listening, answering, and taking action.

That’s exactly what we offer: an AI-powered phone answering system, built around your shop or office, active every time you can’t be there.

What changes for your business:

It actually responds—it doesn’t just record. Your AI agent holds a real conversation with the caller. It answers questions about your opening hours, pricing, products, availability, and procedures—everything it has been trained on. Your customer feels heard, not blocked by a wall.

No call disappears into the void. At the end of every conversation, the system automatically sends you a notification—by email or WhatsApp message. You receive a structured summary of the call: who called, what they needed, and any urgency flagged. No more scrambled voicemails to decode the next morning.

Trained specifically on your business. Your agent is built around your reality: your products, your services, your FAQs, your tone of voice. Every response reflects your identity—not an off-the-shelf template.

Scalable with no additional fixed costs. Whether you receive 5 after-hours calls a month or 500, the system handles every one with the same quality. No variable costs tied to call volume, no extra staff to hire.

Results measured across businesses just like yours:

+100% of after-hours calls handled with a real response instead of a voicemail
+40% of commercial enquiries converted, thanks to your timely follow-up
3× faster next-day response to your customers, thanks to structured summaries delivered via WhatsApp
Zero calls lost in the void: 100% of calls generate a notification to you within 60 seconds of the conversation ending

Who it’s designed for: Shops, professional practices, agencies, restaurants, garages, beauty salons, showrooms—any business that receives phone calls and can’t afford to miss them.

Try it now!

Service activation is immediate and you can independently manage every feature of the AI agent, try it now.

Results

+100%

After-Hours Calls Handled with a Real Response Instead of a Voicemail

+40%

Commercial Enquiries Converted

100%

Calls Generate a Notification to you within 60 Seconds of the Conversation Ending

3x

Faster Next-Day Response to your Customers

Contact Us

Discover how top brands leverage AIDA’s AI solutions to streamline operations, boost performance, and achieve measurable growth. Discover how top brands leverage AIDA’s AI solutions to streamline operations, boost performance, and achieve measurable growth. Discover how top brands leverage AIDA’s AI solutions to streamline operations, boost performance.

Message us

info@ai-da.ai

Call us

+41 91 239 19 61