Smart automation, actionable insights, and future-ready AI tools — tailored for you
AIDA is the next-generation AI service designed to elevate business performance through efficiency, innovation, and reliability. By intelligently automating processes and streamlining workflows, AIDA empowers companies to focus on what truly matters — growth, creativity, and meaningful connections with their customers. Every interaction becomes smarter, faster, and more human, driving measurable improvements in productivity and customer satisfaction.
Built on cutting-edge technology and a deep understanding of business dynamics, AIDA adapts seamlessly to each organization’s unique needs. It’s not just an AI tool — it’s a trusted partner in digital transformation, helping businesses innovate with confidence, optimize with precision, and build lasting relationships based on trust and intelligence.
Trusted by over 100+ businesses
worldwide!
AI-Powered IT Automation streamlines workflows by using Artificial Intelligence (AI) to manage repetitive tasks, optimize process automation, and make intelligent decisions in real time — boosting efficiency, reducing errors, and freeing teams to focus on innovation.
AI for Customer Support empowers businesses with intelligent automation that delivers instant, personalized responses across email, social media, instant messaging, and even phone calls. After tailored training, the AI understands your brand’s tone, answers customer inquiries 24/7, and smartly routes complex cases to the right departments — improving satisfaction and cutting response times dramatically.
AI-Powered Call Center Agents act as intelligent virtual assistants trained to handle calls seamlessly while interacting directly with your CRM and ERP systems through custom integrations. Equipped with sentiment analysis and smart response control, the AI can detect complex or sensitive situations and automatically transfer the call to a human agent — ensuring efficiency, empathy, and an exceptional customer experience.
AI Avatars for Retail bring a human touch to digital experiences with lifelike virtual avatars generated from real people. Integrated into websites or interactive kiosks, these AI-powered assistants guide customers through services, locations, and points of interest — creating an engaging, personalized connection that transforms every interaction into a memorable experience.
AI-Driven Marketing Engagement leverages Artificial Intelligence to turn visitors into loyal customers. Once users leave their information, the AI automatically follows up delivering the right message at the perfect time. Businesses using this system have seen up to a 25% increase in conversion rates, thanks to smart automation and real-time audience engagement.
Discover how top brands leverage AIDA’s AI solutions to streamline operations, boost performance, and achieve measurable growth.
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Discover how top brands leverage AIDA’s AI solutions to streamline operations, boost performance, and achieve measurable growth.
Automating candidate screening with AIDA AI for faster, smarter hiring decisions.
Automating candidate screening with AIDA AI for faster, smarter hiring decisions.
Automating candidate screening with AIDA AI for faster, smarter hiring decisions.
Discover how top brands leverage AIDA’s AI solutions to streamline operations, boost performance, and achieve measurable growth.
Discover how top brands leverage AIDA’s AI solutions to streamline operations, boost performance, and achieve measurable growth.
Discover how top brands leverage AIDA’s AI solutions to streamline operations, boost performance, and achieve measurable growth. Discover how top brands leverage AIDA’s AI solutions to streamline operations, boost performance, and achieve measurable growth. Discover how top brands leverage AIDA’s AI solutions to streamline operations, boost performance.
support@midas.com
(+61) 7 7010-1111
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The client is a rapidly growing service-based business receiving a high volume of quotation requests every day.
Creating quotations manually was time-consuming, required checking multiple pricing sheets, and often led to calculation errors.
Slow response times were causing leads to go cold, and the sales team was spending hours on repetitive tasks instead of closing deals.
Challenges included:
Long response times
High chances of human errors
Inconsistent pricing calculations
Lead drop-offs due to delays
Excessive manual workload on the sales team
This triggered the need for a smart AI-powered automatic quotation system.
We developed a Smart Automatic Quotation System that:
Generates instant quotations based on real-time customer inputs
Integrates with existing pricing rules, tax logic, and discount structures
Connects seamlessly with CRM, website forms, WhatsApp, and email
Automates calculations, PDF generation, and quotation delivery
Gives the sales team a dashboard to manage, track, and approve all quotations
Key Capabilities:
AI-based dynamic pricing calculations
Automated PDF template creation
Auto-email & WhatsApp quotation sending
Approval workflow & version control
Multi-currency & custom add-on support
The entire quotation workflow is now fully automated from input to delivery.
The client chose us because of:
Strong expertise in AI automation and intelligent workflows
Fast and precise delivery of customized solutions
Secure, scalable, and reliable architecture
Ability to integrate complex pricing rules and systems
Dedicated support and end-to-end implementation
The Automatic Quotation System has completely transformed our sales operations. We now send quotations instantly, reduced manual work by over 70%, and doubled our conversions. Outstanding results!
The client is a fast-growing service-oriented company receiving a large number of customer queries daily.
Responding manually was slow, required switching between multiple tools, and often resulted in delayed resolutions.
High waiting times were causing customer dissatisfaction, missed opportunities, and unnecessary workload for the support team.
Slow response times
High volume of repetitive queries
Inconsistent and delayed support responses
Customer frustration due to long wait periods
Excessive manual workload on the support staff
Difficulty in tracking tickets and ensuring timely follow-up
These challenges created the need for a smart AI-powered Automated Helpdesk System.
We developed an Intelligent Automated Helpdesk System that:
Instantly responds to customer queries using an AI-driven knowledge base
Automatically generates and assigns support tickets
Integrates with CRM, website chat, WhatsApp, email, and social platforms
Tracks, categorizes, and prioritizes issues in real-time
Provides a unified support dashboard for agents to monitor and manage everything
AI-powered real-time chat support
Auto ticket creation, routing, and escalation
Multi-channel support: Website, WhatsApp, Email & Social Media
Comprehensive analytics and performance reporting
Automated responses for FAQs and repetitive issues
SLA tracking and smart prioritization
Role-based access & approval workflows
The entire helpdesk process is now completely automated — from query intake to resolution.
The client chose us because of:
Deep expertise in AI automation and support workflow optimization
Fast delivery of tailored helpdesk systems
Secure, scalable, and enterprise-grade architecture
Ability to handle large volumes of real-time customer interactions
Dedicated support and complete implementation assistance
The Automated Helpdesk System has significantly improved our customer experience. Response times dropped dramatically, workload reduced massively, and our support team can now focus on critical issues. Exceptional innovation!
Instant, Accurate & Fully Automated Order Handling for Modern Businesses.
The client is an expanding e-commerce/service-based company receiving hundreds of orders daily across multiple channels.
Managing orders manually was slow, required cross-checking different systems, and often resulted in delays or mistakes.
Customers were experiencing late updates, order confusion, and slow support — leading to complaints and lost sales.
Delayed order confirmations & updates
High chances of manual errors in order processing
Difficulty managing orders from multiple platforms
Customer frustration due to unclear order status
Slow response to order-related queries
Heavy workload on the support and fulfillment teams
These issues created the need for a smart AI-enabled Online Order Support System.
We built a fully automated Online Order Support System that:
Instantly captures orders from website, WhatsApp, Instagram, and marketplaces
Verifies details, calculates totals, applies discount rules, and confirms the order
Sends automatic updates to customers (confirmation, processing, shipping, delivery)
Integrates directly with inventory, CRM, payment gateways, and delivery partners
Gives support agents a dashboard for tracking, managing, and resolving order issues
AI-powered order verification & validation
Automated order confirmation & status updates
Real-time inventory sync
Multi-channel order management (Website, WhatsApp, Social Media, Apps)
Auto-generated invoices & receipts
Smart escalation for delayed or problematic orders
Dashboard for tracking order lifecycle from purchase to delivery
Now the entire order support workflow is fully automated — from order placement to final delivery.
The client selected us due to:
Strong expertise in AI automation and e-commerce workflows
Ability to integrate multiple sales channels seamlessly
Secure and scalable architecture suitable for high order volumes
Fast deployment and customizable features
Dedicated support and end-to-end implementation
The Online Order Support System completely optimized our order flow. Customers get instant updates, our team saves hours every day, and overall efficiency has skyrocketed. Truly impressive results!
Fast, Secure & Fully Automated Check-In for Modern Businesses.
The client is a rapidly expanding facility receiving a high number of daily visitors — including customers, guests, employees, and deliveries.
Manual check-ins were slow, required staff involvement, and often resulted in queues, verification delays, and inaccurate records.
Visitors were experiencing long wait times, and the management struggled with tracking entries, verifying IDs, and maintaining security.
Slow and manual check-in process
Long queues and visitor dissatisfaction
Difficulty verifying identities and collecting accurate data
Poor tracking of visitor history and access logs
Heavy dependency on reception/admin teams
Low security, high room for human error
These issues created the need for a smart AI-driven Automated Check-In System.
We built an Intelligent Automated Check-In System that:
Instantly registers visitors through kiosk, mobile, QR scan, or web portal
Performs identity verification using AI-based document scanning
Generates digital badges & access passes automatically
Integrates with CRM, security systems, attendance logs, and internal directories
Provides real-time visitor tracking and automated notifications
AI-based face & ID verification
QR code generation for instant check-in
Automated visitor badges & pass printing
Multi-entry & multi-location compatibility
Real-time logs, dashboards, and reporting
Auto-alerts for host notifications
Secure data storage & access control management
The entire check-in workflow is now completely automated — from identity verification to entry approval.
The client selected us because of:
Strong expertise in AI automation & secure access management
Ability to deploy customized, enterprise-grade solutions
Fast implementation & seamless integrations
Proven capability to handle high daily visitor volume
Full support, training & end-to-end operational setup
The Automated Check-In System has completely transformed our entry process. Visitors check in instantly, security has improved greatly, and our team saves hours every day. Outstanding solution!
Seamless, Fast & Fully Automated Onboarding for Modern Businesses.
The client is a growing service-based company onboarding a large number of new customers every month.
Manual onboarding was slow, required back-and-forth communication, and caused delays due to documentation errors and incomplete information.
Customers were facing long approval times, unclear instructions, and inconsistent onboarding experiences—leading to drop-offs and dissatisfied clients.
Long and complicated onboarding steps
Frequent delays caused by missing or incorrect information
Manual verification and approval bottlenecks
Inconsistent customer experience
Poor tracking of onboarding progress
Heavy workload on support and compliance staff
These challenges drove the need for a smart AI-powered Customer Onboarding System.
We developed a fully automated Customer Onboarding System that:
Guides customers through each step with smart forms and AI assistance
Collects, validates, and verifies customer documents automatically
Applies onboarding rules, compliance checks, and approval flows
Integrates with CRM, email, payment systems, and verification APIs
Provides a unified dashboard for teams to track all onboarding stages
AI-based document verification (ID, contracts, proofs)
Smart onboarding forms with auto-validation
Automated email, WhatsApp, and SMS updates
E-signature & digital agreement support
Rule-based approval workflows
Real-time onboarding status tracking
Comprehensive logs, reports & analytics
The entire onboarding process is now fully automated—from signup to activation.
The client chose us due to:
Deep expertise in automated workflows & compliance-driven processes
Ability to customize onboarding journeys for different customer types
Scalable and secure system architecture
Fast delivery and end-to-end implementation
Dedicated support for continuous optimization
The Customer Onboarding System has streamlined our entire process. Customers get onboarded faster, documentation issues dropped drastically, and our team can focus on high-value tasks. Remarkable improvement!
